UMC Utrecht, one of the leading academic hospitals in the Netherlands, aimed to streamline its patient-professional matching process for medical research. The objective was to design a user-friendly mobile application that would connect patients with medical professionals, ensuring efficient research participation while enhancing the overall patient experience.
Understanding the Challenge
UMC Utrecht's existing patient-professional matching process involved a unmanagable manual system, causing delays and inefficiencies. Our primary challenge was to create an intuitive, user-centered mobile app that would simplify this process, making it easier for patients to engage in medical research and find more relevant studies for both.